Single sign-on (SSO) is a procedure that allows a user to access multiple IT services with only one sign-on.
Dialog Insight offers single sign-on for connecting to its platform via your identity provider (IdP). This must be SAML 2.0 (Security Assertion Markup Language) compatible and allow field customization. With certain prior configurations, a user already connected to your system will therefore be able to use the Dialog Insight platform without having to connect to it since he is already authenticated in your system.
Having data security and the user experience of its customers at heart, Dialog Insight strongly recommends the implementation of such a data protection measure.
For more information, you can consult this article. You can also contact your account manager or support to request the activation of this option.