Importing contacts provides the ability to quickly add new contacts to the Dialog Insight database by using contacts that have already been created in another project or by using a list of contacts created in an external Excel or .csv file.

Since companies usually maintain their list of contacts outside of the Dialog Insight application, importing contacts on a regular basis is recommended.

Depending on the type of import, imported contacts can replace those in Dialog Insight or be added or updated.

Two import sources are possible: