Knowledge base

• General

  All the answers to your questions through FAQ, articles, videos, white papers, changes and more.

• Account Configuration

  Authentication, users, security, access, permissions.

• Discovering the Platform

  Overview of the platform features

• Projects and Database

  Projects, fields, time zones, languages

• Consent Centre

  Opt-in, explicit and implicit consent, communication type, behavioral tracking, laws

• Emails

  Edition, personnalization, tests, delivrability, links

• Contact Management

  Adding, editing, activating, import/export, lists

• DImension

  Segmentation, Audience, Asset matrix

• Imports and Exports

  Automating, lists, data, files, logs

• SMS

  Sendings, edition, results, formats

• Campaigns

  A/X Split, multi-segments, automated marketing

• Communication Push

  Mobile Push and Web Push

• Relational Data

  Data table, import, removal

• Landing Pages

  Versions, integration, scripts, personalized domain

• E-Commerce

  Google Analytics, Shopify, Magento

• Journey

  Tracking, interception, conversion

• Contests

  Participations, managing, subscriptions

• External Connections

  Web Service, Webhook, Salesforce plugin

• Surveys

  Creating, accessibility, questions, results

• Targeting

  Groups, advanced criteria, persona, scoring

• Forms

  Opt-In, Opt-Out, profile update, prospection

• Events

  Subscriptions, publishing, participation rate

• Draws

  Forms, results, winners, prizes

• Results

  Projects, messages, delivery, conversion, contacts